Essential

The Essential plan is the ideal starting point for small travel agencies and tour operators looking to modernize their daily operations with TravelMaster. It provides an affordable, scalable foundation that helps your business work more efficiently today while staying ready for future growth.

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Everything your business needs to operate with confidence

The Essential plan brings together the core business functions every travel agency relies on in one connected platform. From winning new customers and delivering exceptional tours to keeping your finances under control, every team works with the same data, the same workflows, and the same business goals

Win more customers

Build stronger customer relationships and move from inquiry to confirmed booking with a streamlined sales process that helps your team respond faster and close more opportunities.

Deliver tours more efficiently

Coordinate suppliers, travelers, services, and daily operations through standardized workflows that reduce manual work, improve collaboration, and keep every tour running smoothly.

Stay financially in control

Monitor cash flow, manage payments, track tour profitability, and gain better financial visibility to support smarter business decisions and sustainable growth.

Operate with confidence

Secure business data

Protect customer, booking, supplier, and financial information with centralized cloud storage, role-based permissions, and automatic backups.

Standardized workflows

Reduce operational errors by ensuring every department follows consistent business processes and real-time information.

Complete business visibility

Track every booking, supplier request, payment, and operational activity through one connected platform.

Work smarter every day

Automate routine tasks

Reduce repetitive work with automated workflows for quotations, bookings, supplier coordination, and daily operations.

Improve team productivity

Help every department collaborate more efficiently with shared information, standardized processes, and real-time updates.

Scale with your business

Start with the Essential plan today and upgrade seamlessly as your business grows—without changing systems or migrating data.

Essential features

Compare all features

General Configuration

Company Profile Management
Department Management
Role & Permission Management
User Management
Email Configuration
Master Data Configuration
Exchange Rate Management
Notification Settings

Suppliers Management

Supplier Dashboard
Supplier Categories
Supplier Contacts
Service Inventory
Service Catalog
Service Availability
Supplier Bank Accounts
Supplier Contracts
Booking History
Payment History
Supplier Email History
Supplier Payables
Import / Export Suppliers
Supplier Smart Search

Product & Service Management

Tour Product Dashboard
FIT Tours
GIT Tours
Tour Itineraries
Tour Modules
Tour Group Pricing
Tour Seasonal Pricing
Tour Policies & Conditions
Tour Departures & Availability
Tour Itinerary Export
Tour Pricing Export

Business Management

Customer Dashboard
Customer Profiles
Customer Categories
Customer Contacts
Customer Activity History
Customer Email History
Quotation History
Booking History
Payment History
Sales Pipeline Dashboard
Leads & Opportunities
Multi-Stage Sales Pipeline
Categories & Priorities
Sales Assignment
Sales Activity History
Next Actions
Opportunity Status
Quotations
Custom Tour Itineraries
Reusable Tour Modules
Quick Quotations
Quotation Group Pricing
Quotation Policies & Conditions
Selling Price & Profit Margin
Pricing Breakdown
Quotation Status
Quotation to Booking
Quotation Pricing Export
Quotation Export
Bookings
Booking Details
Booking Status
Customer Information
Booking Traveler Lists
Booking Itineraries
Included Services
Booking Additional Services
Booking Receipt Vouchers
Booking Payment Vouchers
Booking Estimated Costs
Booking Contracts
Tasks
Booking Cancellation
Operation Handover
Import / Export Traveler Lists
Booking Itinerary Export
Booking Pricing Export
Sales by Employee & Department
Sales by Tour Product
Sales Performance by Employee

Tour Operations Management

Operations Dashboard
Operational Tours
Tour Services
Operational Cost Estimates
Individual Payment Vouchers
Operational Actual Costs
Operational Traveler Lists
Tour Documents (vouchers,...)
Supplier Reservations
Reservation Status
Service Cancellations & Refunds
Supplier Payment Requests
Vehicle Scheduling
Tour Guide Scheduling
Operational Tour Settlement
Task Checklists
Operation History
Traveler List Import / Export

Finance Management

Finance Dashboard
Receipt Vouchers
Booking Receipts
Receipt Types
Receipt Status
Payment Vouchers
Supplier Payments
Payment Types
Payment Status
Receivable Due Tracking
Payable Due Tracking
Cash Management
Company Bank Accounts
Transaction History
Payment Requests
Payment Request Approval
Payment Approval
Customer Receivables
Agency Receivables
Supplier Payables
Payment Due Tracking
Customer Refunds
Supplier Refunds
Tour Settlement
Tour Revenue
Actual Cost Summary
Tour Profitability
Cash Flow Reports
Receivable & Payable Reports

Management Analytics & Reporting

Executive Dashboard
Business Reports
Operations Reports
Sales by Department & Branch
Employee Performance
Tour Product Performance
Market Performance
Period Comparison

Productivity Tools

Email Templates
HR Management
Smart Search
File Library
Notifications

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Transforming the way we operate

TravelMaster has fundamentally changed the way we operate. During peak seasons, we can run dozens of tours simultaneously without adding pressure to our teams. Preparing quotations is much faster, information is always easy to find, and I can monitor the entire business in real time. For VTTC Travel, implementing TravelMaster has been one of the most important improvements we've made to our operations.

Nguyen Manh Toan | Director - VTTC Travel

Worth the change

What sets TravelMaster apart is how well it understands the travel business. Its workflows are far more comprehensive and practical than other travel software we've evaluated. With nearly 100 employees, implementing a new operating model wasn't easy, and the transition took time for our teams to adapt. But once everyone was working within the system, the improvements became very clear.

Today, our processes are more standardized, collaboration between departments is much smoother, and the platform has become an essential part of how Lilys Travel operates every day.

Bui Quoc Trung | CEO - Lilys Travel

A platform that continues to evolve with us

TNK Travel has been using TravelMaster since 2015, and it has consistently supported our operations over the years. The platform offers deep travel-specific workflows that align well with how our business operates. As new features have been added, there has naturally been a learning curve for some team members. We've shared this feedback with the TravelMaster team, and it's encouraging to see them continuously improving the user experience while maintaining the depth of functionality that our business relies on.

Tra Mi | Deputy CEO - TNK Travel