Executive Management Feature

Manage traveler information, passenger lists, and group bookings within a single booking record. Keep customer details accurate and organized to ensure smooth tour preparation and service delivery.

Core capabilities:

• Manage traveler and passenger information
• Organize group and rooming lists
• Maintain customer information within bookings
• Update traveler details throughout the journey
• Import and export traveler lists

Manage every customer booking through one centralized booking management workspace, from confirmation to completion. Keep FIT and GIT bookings, booking status, customer information, and operational records connected throughout the entire booking workflow.

Core capabilities:

• Create and manage FIT and GIT bookings
• Track booking status throughout the customer journey
• Maintain centralized booking records
• Search and organize booking information
• Support the complete booking lifecycle

Organize every tour service included in a customer booking, from standard itinerary services to optional add-ons. Easily update services while maintaining complete visibility across the entire booking.

Core capabilities:

• Manage services included in the tour itinerary
• Add optional and additional services
• Create and manage sub-bookings
• Modify or remove services within a booking
• Maintain complete booking service records

Respond quickly to customer requests by managing booking amendments, traveler changes, service updates, booking cancellations, and itinerary adjustments without disrupting the overall booking workflow.

Core capabilities:

• Update the number of travelers
• Modify booking information
• Add, change, or cancel booking services
• Cancel customer bookings
• Maintain booking amendment history

Keep every booking document connected to the booking record, including contracts, tour programs, pricing information, customer confirmations, and supporting documents for easy access by every department.

Core capabilities:

• Manage booking contracts
• Generate booking confirmation emails
• Export tour itineraries
• Export quotation and pricing documents
• Store booking-related documents

Standardize your booking workflow by connecting sales, booking, and tour operations through one streamlined process. Assign tasks, monitor progress, and transfer confirmed bookings to operations with complete information.

Core capabilities:

• Manage booking-related tasks
• Transfer bookings to Tour Operations
• Track booking progress
• Coordinate cross-department workflows
• Maintain booking activity history