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Analytics & Reporting

Integrations

Productivity Tools

Tutorial

Productivity Tools

Work more efficiently with built-in productivity tools that centralize business communications, document management, smart search, and real-time notifications—keeping information organized and easily accessible across every department.

Productivity Tools
Smart Search

Smart Search

Find customers, suppliers, bookings, tour products, services, and operational records instantly through one intelligent smart search engine that works across the entire TravelMaster platform.

Core capabilities:

  • Search customers, suppliers, and travel agents
  • Find bookings and tour products instantly
  • Search services across multiple modules
  • Filter results using business-specific criteria
  • Access information from one unified search interface
Document Management

Document Management

Store, organize, and share business documents through one centralized document management workspace, making operational files accessible across sales, booking, operations, and finance teams.

Core capabilities:

  • Manage shared business documents
  • Organize operational files and resources
  • Store contracts and supporting documents
  • Share files across departments
  • Maintain centralized document access
Notification Center

Notification Center

Stay informed with real-time notifications covering business activities, operational updates, approvals, payment reminders, and workflow changes across every department.

Core capabilities:

  • Receive real-time system notifications
  • Monitor workflow updates
  • Track approval requests
  • Receive payment reminders
  • Configure notification preferences

Solution

Knowledge of Travel Master

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Transforming the way we operate
Transforming the way we operate
TravelMaster has fundamentally changed the way we operate. During peak seasons, we can run dozens of tours simultaneously without adding pressure to our teams. Preparing quotations is much faster, information is always easy to find, and I can monitor the entire business in real time. For VTTC Travel, implementing TravelMaster has been one of the most important improvements we've made to our operations.

Nguyen Manh Toan | Director - VTTC Travel

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Worth the change
Worth the change

What sets TravelMaster apart is how well it understands the travel business. Its workflows are far more comprehensive and practical than other travel software we've evaluated. With nearly 100 employees, implementing a new operating model wasn't easy, and the transition took time for our teams to adapt. But once everyone was working within the system, the improvements became very clear.

Today, our processes are more standardized, collaboration between departments is much smoother, and the platform has become an essential part of how Lilys Travel operates every day.

Bui Quoc Trung | CEO - Lilys Travel

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A platform that continues to evolve with us
A platform that continues to evolve with us
TNK Travel has been using TravelMaster since 2015, and it has consistently supported our operations over the years. The platform offers deep travel-specific workflows that align well with how our business operates. As new features have been added, there has naturally been a learning curve for some team members. We've shared this feedback with the TravelMaster team, and it's encouraging to see them continuously improving the user experience while maintaining the depth of functionality that our business relies on.

Tra Mi | Deputy CEO - TNK Travel

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